Welcome to the Bendjack FAQ page! Here, we’ve answered some of the most common questions our customers have about our products, shipping, and services. If you don’t find the answer you’re looking for, feel free to contact us directly.
1. What types of car lifts do you sell?
We offer a wide range of high-quality car lifts suitable for both professional and home garage use. Our selection includes 2-post lifts, 4-post lifts, scissor lifts, and portable lifts. Each product is designed for durability, safety, and ease of use.
2. How do I know which car lift is right for me?
Choosing the right car lift depends on factors like the type of vehicle you own, the available space in your garage, and the intended use (e.g., regular maintenance or heavy repairs). If you're unsure, our customer service team is happy to assist you in selecting the best option for your needs.
3. How long does shipping take?
We process orders within 1-2 business days, and the average shipping time is 5-8 business days. Delivery times may vary depending on your location. You’ll receive a tracking number once your order has shipped.
4. Do you offer free shipping?
Yes! We offer free shipping on all orders, so you don’t need to worry about additional shipping costs.
5. Can I cancel my order after it has been placed?
If you need to cancel your order, please contact us as soon as possible at Contactbendjack@gmail.com. Once an order is processed and shipped, we are unable to cancel it, but we can assist with returns or exchanges once you receive the product.
6. What is your return policy?
We accept returns within 30 days of delivery, provided the item is unused, in original packaging, and in resellable condition. Please visit our [Return Policy] for more details on how to initiate a return.
7. What should I do if my car lift arrives damaged or defective?
If your product arrives damaged or defective, please contact us immediately at Contactbendjack@gmail.com with photos of the damage. We will arrange a replacement or refund based on the situation.
8. What payment methods do you accept?
We currently accept PayPal as our primary payment method. PayPal provides a secure and reliable platform for processing payments.
9. How do I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the progress of your shipment on the carrier's website.
10. Can I exchange my product?
Yes! If you need to exchange a product, please contact us at Contactbendjack@gmail.com. We will guide you through the exchange process to ensure you receive the correct item.
11. How do I contact customer support?
If you have any questions or need assistance, feel free to contact our customer support team:
- Email : Contactbendjack@gmail.com
- Phone : +1 631-685-2098
- Address : 296 NE 67th St, Miami, FL 33138